Airbnb cleaning tips

Cleaning tips from seasoned Hosts

StarCleanOxford short let cleaning 25/09/21

Airbnb Cleaning in Oxford, Cleaning Company Oxford
Star Clean Oxford, high quality airbnb cleaning service throughout Oxford

Guests care about cleanliness—a lot. According to Airbnb data, a lack of cleanliness is one of the top reasons guests leave a negative review. On the other hand, a spotless space can lead to positive reviews, earning you a “Five Star Clean” compliment for your listing. Who wouldn’t want that?

How cleaning for guests is different

You might not mind a dust bunny here and there, but guests will mind—and they’ll let you know about it in their review. Cleaning for guests requires much more attention to detail than you might use when cleaning for your own family. Another key difference? You’re cleaning up after the previous guest while also preparing for the next one. Remember to free up space, from the closet to the bedside table to the fridge. “You don’t want the new guest to find a half-eaten chicken from the previous guest,” says host Alex from San Francisco.

Focus on the pain points

Certain items—towels, sheets, floors, and the bathroom—are particularly sensitive for guests. And it’s not hard to see why. No one wants to feel like their shower or sleeping space is unhygienic. These areas need to be thoroughly cleaned between each guest, with a so-clean-you-could-eat-off-it level of care. Other tasks, like dusting the ceiling fan or swapping out the shower curtain, can be done less frequently. Consider investing in periodic deep cleans to cut down on work between bookings and save time in the long run.

Avoid a hairy situation

Nothing turns a guest off like finding someone else’s hair in their space. Hosts Sue and John from Oxfordshire tackle stray hairs with an unexpected household item: “After I wash all the bedding, I take a lint roller to the sheets, pillowcases, and blankets.” Host Laura, suggests a mop swap: “Clean bathroom floors on your hands and knees. It’s quicker and easier, and you won’t miss any hairs.” Finally, clean the bathroom drains regularly to make sure they’re not clogged with hair. After I wash all the bedding, I take a lint roller to the sheets, pillowcases, and blankets.— Sue and John, Salt Lake City

Kiss clutter goodbye

Decorative objects can add character to a space, but they add something else, too: dust! The more stuff you have strewn around, the greater surface area you need to clean. Plus, it just feels messy. Hosts Jessica and Henry from South Korea keep their personal items to a minimum. “While it may make the space seem a bit bare, it also means guests have plenty of space for their own items, and it’s easier to maintain a clean image.” So channel your inner Marie Kondo, thank your stuff for a good run, and send it on its way.

A person folds towels on a bed.

Get help when you need it

If you know you’re not going to be able to do all the cleaning yourself, hire a professional—and provide them with detailed direction. You might also want to identify a backup cleaner in case your go-to falls through. And remember, you can include a cleaning fee* to offset the expense of keeping your space in tip-top shape. Another way to manage the workload? Leave enough time between bookings to do a thorough cleaning before the next guest arrives. It’s a good idea to update your reservation settings to block time between reservations.

Try these host hacks

Hosts have so many ideas for tackling the unique cleaning needs of an Airbnb property. Here are some standouts:

  • Load the washing machine first. “The first thing I do is get all the bed linens and towels and throw them into the washing machine, and that’s going while I’m doing the rest of the cleaning. It’s efficient.” —Emma-Kate
  • Polish wood floors. “I have hardwood floors. I polish them on a regular basis so when guests walk in they see gleaming floors. It gives an overall perception of cleanliness that’s reassuring.” —Tammi
  • Clean light switches. “Those things can get nasty, but you don’t notice them because you’re used to them. A bit of rubbing alcohol should do the trick.” —Adam
  • Look under beds and in bedside drawers. “There’s nothing worse than finding left-behind personal items in the bedroom.” —Rob
  • Clean window sills, light fixtures, and ceiling corners. “Sometimes these can be full of dirt that you’d never notice during the day when most cleaning takes place. But a guest lying in bed at night will see that.” —Sarah
  • Don’t forget the shower curtain. “The shower curtain often gets forgotten. I have a plastic liner, and I spray it and wipe it down after every guest. I also replace it every month or two.” —Tammi
  • Fold the bathroom tissue. “I fold the bottom of the toilet paper. It’s a small thing, but it feels fresh and shows you care.” —Emma-Kate
  • Top off hand soap and shampoo bottles. “It’s nice having bathroom amenities that feel new. A full and closed bottle makes the guest feels like the first person to use it.” —Alex

With a little extra effort—and a few clever tricks—you’ll be well on your way to “Sparkling Clean.”

Importance of Daily Commercial Clean

Daily Contract Cleaning is more Important than Ever

The government is encouraging workers back to the office, so ensuring the working environment is safe and ready for the return of staff is essential to protect employees and keep offices open.

The coronavirus pandemic has changed all our lives unexpectedly and without warning. Many offices and workplaces closed suddenly and have yet to re-open. However, before staff can be welcomed back, managers who are responsible for the safeguarding of their employees will need to make sure social distancing can be observed, and all measures have been taken to allow staff to be able to carry out their work within the current guidelines.

Star Clean Oxford Commercial Cleaning
Company owners should always look for a company that is established and who have quality control procedures in place. Certain industries will require deep cleaning before opening, followed by daily cleaning once open, as well as ad hoc and specialist cleaning depending on their infrastructure

Regular Cleaning

One of the most important things for employers to consider is the regular cleaning of the working space. Whether it’s a large secondary school which has to manage groups of children moving to different classrooms throughout the day, or a medical facility welcoming new patients daily, or a hotel or restaurant welcoming new guests each week, having a reliable cleaning service will give employees peace of mind.

Quality Control

Company owners should always look for a company that is commercial established and who have quality control procedures in place. Certain industries will require deep cleaning before opening, followed by daily cleaning once open, as well as ad hoc and specialist cleaning depending on their infrastructure. Professional contract cleaners such as Star Commercial Cleaning, are experts in knowing what products need to be used to prepare the working space and will have all the necessary equipment. If employers receive confirmation that either a staff member or a client has been on the premises and subsequently tested positive for the virus, being able to call on a contract cleaning company to provide specially trained staff to manage a deep clean, including office equipment such as computers and furniture, is essential.

Contract Cleaning

Specialist Commercial Cleaning

Today, the cleaning industry is estimated to be worth somewhere in the region of £10bn and employs approximately 820,000 people.

A well debated topic in the facility management world is whether it’s better to have an in-house cleaning operation or contract out the cleaning service. Here, we look at the advantages and disadvantages to contract cleaning. 

Advantage: Cleaning costs
The International Facility Management Association (IFMA) estimates that in-house cleaning is, on average, 23% more expensive than contract cleaning services. 

A commercial cleaning company will work within you and your budget to create a service that meets the needs of your facility. Any good commercial cleaning company will pass on ideas on cost-cutting practices, that can reduce your operating costs even further.

Disadvantage: Hidden costs of outsourcing may be too high
One of the main arguments in favor of outsourcing is that it cuts costs, but the reality is not so straightforward. Any analysis must also consider the costs incurred in the procurement of outsourcing contract cleaning, added VAT to services and materials and in the mobilization of the cleaning service, which can all be significant.

Advantage: Efficiency
Hiring and maintaining an in-house cleaning team is very time consuming and inevitable staff issues are sometimes difficult to manage. A professional cleaning company hires and trains its own cleaners, so you don’t have to. They deal with all issues involving the cleaning staff and ensure that appropriate cover for sickness and holidays. This allows you to focus on more important issues, while knowing that your facility will be clean and well taken care of.

Disadvantage: Organizational knowledge
An outsourced employee may not have the same understanding and passion for your organization as a permanent employee. If you are going to use a commercial cleaning company, be sure to ask them how they ensure the same passion for your organization as an in-house cleaner would have. In addition, businesses inevitably have different methods to work, so partnerships can be difficult when these ideas conflict. 

Advantage: Training and expertise
Increasingly, organization are looking for a single contract to manage their buildings requirements provided by just one facility management provider. Cleaning companies can provide a variety of specialty services that may not be available with an in-house cleaning team such as carpet cleaning. Another example is many cleaning companies can provide a range of Facility Management support services rather than just internal office cleaning and external cleaning of windows and signage.  At Star Clean, in addition to our cleaning services we also provide security and reception services.

Disadvantage: Morale
Outsourcing jobs can lead to poor morale in the rest of your organization as it commonly results in the need to reduce staffing levels. If outsourcing is not managed appropriately, it can have a negative impact on remaining employees.